Deshi Mart Delivery and Order Policy

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At Deshi Mart, we aim to provide clear and efficient delivery and return processes. Please find our detailed policy below:

1. Delivery Schedule:

   • Deliveries are made twice a month, on the 15th and 30th.
   • Orders placed between the 1st to 12th are delivered by the 15th, and those placed between the 13th to 27th are delivered by the 30th.
   • Delivery dates are shown at the cart and checkout pages, and may change, with updates reflected on our website.

2. Return Policy:

   • Sealed and packed products can be returned within 7 days of delivery.
   • Frozen and fresh products (e.g., meats, vegetables) are non-returnable once delivered.
   • Returns must be brought to our pickup point at Taitoniekantie 9B, Renkuta building, Jyvaskyla 40740.
   • Shipping costs are non-refundable, even with returned products.

3. Order Cancellation:

   • Orders can be canceled until the 12th or 27th of the month.
   • After these dates, orders will be processed, and cancellation will not be possible.

4. Payment Options:

   • We accept payments via Flatpay, cards, PayPal, and Pay on Delivery, where the order remains as pending payment until fulfilled at delivery.

Note: Delivery dates and policies may change based on operational needs, with timely updates shared through our website.